Privacy Policy
Website Builder Australia (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What information we collect
When you contact us, request a quote, sign up for our services or use our website, we may collect:
- Name, business name and ABN
- Email address and phone number
- Postal or business address
- Payment details (processed via secure third-party providers — we do not store full card numbers)
- Information you provide about your project, business or website
- Website usage data via cookies and analytics (e.g. Google Analytics)
How we use your information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Deliver the services you have engaged us for (web design, hosting, SEO, etc.)
- Issue invoices and process payments
- Send you service-related communications (account updates, hosting renewals, support replies)
- Improve our website, services and customer experience
We will not send you marketing emails without your consent, and you can opt out of any marketing communication at any time by replying with “unsubscribe” or contacting us directly.
How we store and protect your information
Your data is stored on secure servers (including reputable Australian and overseas hosting providers). We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Where we no longer require your information, we will take reasonable steps to destroy or de-identify it.
Sharing your information
We do not sell your personal information. We may share information with:
- Trusted third-party service providers we use to deliver our services (e.g. payment processors, email providers, hosting providers, SEO tools)
- Government agencies or law enforcement where required by law
Some of these providers may store data overseas. By providing your information you consent to this transfer where it is necessary for the delivery of our services.
Cookies
Our website uses cookies to remember your preferences and to help us understand how visitors use the site. You can disable cookies in your browser settings; some site features may not work as intended if you do.
Accessing or correcting your information
You have the right to request access to the personal information we hold about you, and to ask us to correct anything that is inaccurate or out of date. Contact us using the details below and we will respond within a reasonable timeframe.
Complaints
If you believe we have breached the Australian Privacy Principles, please contact us first so we can investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
If you have any questions about this Privacy Policy or how we handle your information:
Website Builder Australia
Email: manager@websitebuilderaustralia.com.au
Web: websitebuilderaustralia.com.au
Buderim, Sunshine Coast QLD, Australia
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page with the last-updated date below.
Last updated: 29 April 2026